We are seeking a dynamic and experienced Product Manager to lead our customer onboarding efforts for our consumer software product. The ideal candidate will have a strong background in product management, a deep understanding of customer psychology and acquisition, and the creativity to design engaging, seamless onboarding experiences. This role is critical in ensuring that new users have a delightful, low-friction experience that drives engagement and long-term satisfaction with our product.

Responsibilities

• Drive experimentation and strong execution to deliver measurable results in user onboarding and engagement.
• Develop and implement low-friction, personalized onboarding experiences tailored to various acquisition channels, consumer needs, and stages of the purchasing journey.
• Collaborate closely with cross-functional teams including engineering, design, marketing, and customer support to create and refine onboarding processes.
• Utilize data and customer feedback to continuously improve the onboarding experience, ensuring it meets the evolving needs of our users.
• Lead initiatives to increase user activation, retention, and overall satisfaction through innovative onboarding strategies.
• Analyze and report on key performance indicators (KPIs) related to user onboarding and engagement.
• Stay updated with industry trends and best practices to inform and enhance our onboarding strategies.

Qualifications

• 1-2+ years of experience as a Product Manager in a high-growth technology company or startup, with a proven track record of building products that reach millions of consumers.
• Strong understanding of customer acquisition strategies, consumer psychology and needs.
• Experience in designing and implementing customer onboarding processes that are both effective and delightful.
• Exceptional problem-solving skills and first principles thinking.
• Ability to envision and execute creative solutions that enhance the user experience.
• Excellent communication and collaboration skills, with the ability to work effectively across multiple teams.
• Data-driven mindset with strong analytical skills and the ability to derive insights from user data.
• Bachelor’s degree in a relevant field; advanced degree preferred.

Preferred Qualifications

• Experience in the software or technology industry with consumer-focused products.
• Familiarity with user experience (UX) design principles and best practices.
• Proven ability to manage multiple projects simultaneously and meet deadlines.
• Demonstrated success in driving user engagement and retention through innovative product strategies.

What We Offer

• The startup adrenaline with many opportunities to learn on a path from chaos to structure.
• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Chance to be at the forefront of AI and digital fashion.
• Collaborative and inclusive work environment.

How to Apply

Interested in this position? Click the application button below! Submit a 100-word essay and a 2-minute video detailing your relevant experience and why you are a good fit for this role.

We will contact you if your qualifications match the role.